Ricardo Antonio de Souza is a professional with over 20 years of experience in a leading technology company, where he has held leadership positions in services, operations, and project management across various countries, including roles such as Head of Services and Operations Manager. He holds an MBA from two renowned universities, as well as a degree in Engineering. He is a Lean Six Sigma specialist with Black Belt and Green Belt certifications and has extensive experience in process optimization and cost reduction. Currently, he is the CEO of two companies, overseeing strategic and operational decision-making, including franchise expansion planning and management of multimillion-dollar budgets.